I never go to Popeyes at the end of the night, because I have recieved this kind of crap, when I think it's close to time to close and I feel they do not want to cook a fresh order. Want to file a complaint. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. On the next page, you will be prompted to answer some yes and no questions about your complaint. Popeyes Chicken located at 1200 Clay Ave #104 Oakland Ca. © 2004-2020 ComplaintsBoard.com. CHICKEN Marinated In Louisiana Seasonings, Hand-Battered & Made Fresh Whether spicy or mild, our BONAFIDE Chicken is marinated for at least 12 hours, then hand-battered, hand-breaded and bursting with bold Louisiana flavour. https://company.popeyes.com/contact/restaurant-feedback/. Fill out the form and select 'Submit.'. I visited Popeyes today, 10/27/20 around 12:30pm, lunchtime, the line was short, so I was optimistic. I am in agreement with the POPEYES LOUISIANA KITCHEN® Privacy Policy, found here. If you see a problem at a restaurant, don’t email us, click here and file a complaint. The BBB is a non-profit organization that uses an Accredited Business system to rank businesses. ', Step three of the form will ask you to choose the state, city, and location of the restaurant for your complaint. Only to get home and find that the chicken was hard and blackened inside and out. I just wanted to let popeyes know that they have lost a long time I clicked on the deal and I clicked on the other items I wanted. I got the new orders, returned home and these were as bad as the first. If you would like to speak to a person, you can contact the Popeye's Chicken Customer Support Team via phone. Customer Rating. Used the Feedback website [protected]. POPEYES EMPLOYEE BILLIGERENT & UNPROFESSIONAL #3283. Read Reviews File Complaint Write Your Review View Full Report. If you appreciated this guide, please share it with your favorite people. Select 'Continue' at the bottom of the page. Under 'Complaint Type' choose 'Consumer to Business. Popeyes Louisiana Kitchen reviews (www.popeyes.com): Covid-19 safety practices. About 20 minutes later they brought out the order and I drove home only to find my order was wrong. Although many Popeyes Louisiana Kitchen restaurants are franchises and thus individual businesses, you can complain to the company centrally on the complaints line 1 (877) 767-3937. manager of popeyes in severn maryland store 2829, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Got spicy tenders when we ordered mild chicken dinner not tenders. The complaint is a listing fraud posted on public forums or sites against an anonymous entity. Every time we go we are told to pull forward and wait for our order. Receipt was correct. Look through the dropdown menu and choose the option that best reflects your situation. If you have pictures or files that help to verify your complaint, you should attach them. If you spend $10 or more, you get a free chicken sandwich. PeopleClaim.com Whatever your complaint about Popeyes is, follow the next three steps in order to have the best chance of resolving your complaint. Some of it was just clusters of batter. How to make a Complaint to Popeyes Louisiana Kitchen. The more people that use it, the better it gets. Particularly ones with slow or complicated IVR or phone menu systems. This will auto-populate a drop-down list of Popeye's in the area. GetHuman has been working for over 10 years on sourcing information about big organizations like Popeyes in order to help customers resolve customer service issues faster. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. No lawyers. There are several avenues for filing a complaint against Popeye's Chicken. The BBB will check in with you to ensure the complaint has been resolved. I again explained to her about the problem and she stated if I would return she would fix the problem. In june of this year my finance and I went to popeyes chicken for the first time while visiting niagara falls, ontario. Bad customer service. Share your experiences with us. This was at the 4:50 pm on a Sunday. The name "Popeye" might conjure up images of spinach and the Sailor Man, but that's not who the chain was named after at all. When asked the manager and cashier say that it is Popeyes policy to charge 20 cents extra when asking for Red Beans and Rice as a side. It takes time to get through these steps according to other users, including time spent working through each step and contacting Popeyes if necessary. Business Profile. When you visit a Popeye's, you expect the same quality of food at each location. Pitiful!!! I went to the Popeyes located in Jessup, Maryland (8520 Washington Blvd, Jessup, MD 20794). Select the correct Popeye's relevant to your claim. Here... First off every time I step foot in that place the chicken is never fresh, looks like it has been there for... Popeyes. Dedicated page for reviews and complaints. You will be asked to fill out in the form the state and city of the Popeye's you visited. I dont think I've read one good comment about this guy. I will be taking a knee from here on out while any Popeye's commercial comes on the television, I will also encourage family and friends to do the same. Well here we are again a new store opened in 2020 and it already has the reputation of giving poor service. I will wait and see how long it takes for this store to close. Popeyes Chicken — poor food, poor service, false advertising! 100% online. It sounded as though the woman was trying make me believe that it was my honor and privilege that she was even talking to me. As your complaint is about your Popeye's order, it should fit within BBB policies. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Popeyes Louisiana Kitchen shows off its New Orleans heritage with authentic spicy & mild fried chicken, chicken strips, burgers, wraps and signature sides. If you don't receive a satisfactory response from Popeye's, you can choose to file a complaint with the Better Business Burea (BBB). I ordered 2 of the $5.00 2-piece chicken meals. Arrive @ drive thru about 2:30 pm on Oct. 14. based on 1 review. I was the only vehicle in the drive through and was told pull forward while they got my order together. We started with contact information and fastest ways to reach a human at big companies. The big reason I went was because of an offer of a free chicken sandwich through an app order. As a Caucasian American, I myself enjoy chicken sandwiches as well. Service, Popeyes Louisiana Kitchen - BEWARE OF FILING COMPLAINTS! Describe your complaint in detail, and suggest how Popeyes should resolve it. File a complaint. i would like to contact the customer service complaint line for Popeye's Chicken to inform them of this matter.. I purchased chicken with a biscuit today. If the local restaurant doesn't rectify your complaint to your level of satisfaction, you can explore some of the options below. She said it would be 3 minutes. https://www.bbb.org/us/ga/lilburn/profile/carry-out-food/popeyes-0443-7003119/complaints, An Overview of Popeyes Contact Information, Popeyes Customer Service Ratings & Issues. So we put together How do I make a complaint to Popeye's about my order? Initial Popeyes complaints should be directed to their team directly. Popeye's will have 30 days to respond to the BBB and you about the complaint. Answer all of the questions, and select 'Submit.' To file a complaint against Popeye's Chicken, go to https://www.bbb.org/us/ga/lilburn/profile/carry-out-food/popeyes-0443-7003119/complaints. If you have experienced a problem with your Popeye's order, you can choose to file a complaint. I have attached a... Store # 4941, near my home in Calumet City, IL. 207 E CAPITOL DR. Milwaukee, WI 53212-1207 (414) 963-9339. Initial Popeyes complaints should be directed to their team directly. The Wake County health department released its report Thursday in the investigation after a Raleigh woman posted photos of chicken being transported in a vehicle with a dog next to it. Popeye's Chicken Customer Support Team via phone. 94612 the staff were extremly fude . The staff personal a gentleman named Alex was very hostile . Make sure to mention what was wrong with the order, and what you would like to resolve the issue (either a refund, a new order, or a partial refund with replaced items from the order). Popeye's Chicken has over 3,000 locations in the United States. Check the tick box agreeing to the Popeye's Privacy Policy, complete the Robot captcha box (if applicable), and select 'Send My Feedback.'. I waited momentarily while the employees assisted the drive thru. 2. As this was an issue with your order, you'll likely want to choose 'Product Issues' or 'Delivery Issues.' All rights reserved. Hopefully, We helped you to get some genuine records for Popeyes Louisiana Kitchen Complaint information. Popeyes Louisiana Kitchen is going to take on chicken giant KFC in China. Helpful . SOOO I thought I am going to go back and give them another chance ( same night) since I could not eat the other. Flag. Wrong order. Popeyes Chicken & Biscuits reviews. We pulled forward and waited for … Popeyes chicken should renamed Brutos Chicken caused the servers attitudes just like Brutos. unsanitary restrooms and poor customer service! Under 'Visit Details,' choose the method you used to place your order: Drive-thru, restaurant, mobile app order, delivery, or N/A. Share Report Copy. Its owner, Restaurant Brands International, announced a deal to develop 1,500 Popeyes … Need to file a complaint? The website states that this is the appropriate next step if the local Popeye's manager was not able to sufficiently handle your complaint. Then, select 'Next. I ordered the Wicked Shrimp, i think they cut 1 shrimp in 4 and battered it to death. And if you spot any issues with our How do I make a complaint to Popeye's about my order? Need to speak to someone really important. You can help! From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. This place has the WORST management I have ever seen. I will not go back and I will drive past it to Lee's Chicken. On 12/1/20 @ aprx 315pm I placed an order at the Wesley Chapel location...I observed a manager whom later said her name was Karen working aroun food with an exposed stomach ..her button were missing I had hoped during my wait she would correct it..when she failed to I asked could I speak with her and I told her this is not healthy and Not showing her young staff the correct way (her hair was messy as well)...Her response was that Popeyes would not provide her woth a shirt that would firt and basically if I did not like it it was too bad .I told her that she could have wore a tshirt or something under her Popeyes shirt and that duirng this time of such a infectious pandemic she should want to be more careful...she said she wasnt ring to hear that and I told her I would hate to see what she teaches her child and that was met with a hope nothing happens to u comment...this is unacceptable in a Food service atmosphere ...and she was not wearing her mask correctly, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Popeyes chicken should renamed Brutos Chicken caused the servers attitudes just like Brutos. ', On the last step, you'll be asked to provide more details about your complaint. After thousands of Popeyes customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. Yesterday, my husband drove to popeyes to pick up an on-line order. No filing fees. Our free information and tools is powered by you, the customer. To make a complaint. Date Occurred: 05/24/2013; Reported Damages: $20,000.00; The complaint is against an online dating profile. This is in regards to the Popeyes on Lynnhaven Blvd in Virginia Beach Virginia. I explained that it would be a 25 mile round trip and she again stated if I would return she would fix it. Health Department releases final details about complaint at Raleigh Popeyes store Tags: Popeyes , Raleigh , food , fast food , restaurants , chicken Leave this field blank ', Step four will ask you to categorize your complaint. If there's an issue with your Popeye's order, you shouldn't stay quiet about it. Restaurants. poor food, poor service, false advertising! Best of luck and please let us know if you successfully resolve your issue with guidance from this page. These people are BULLIES! Ripoff Report on: Popeyes Fried Chicken - Popeyes fried chicken ripoff the counter people do not care about filling any order correctly lincoln nebraska 3. Broad st. Chattanooga, TN. The next day I spoke with Maurice, the manager who said that if I returned to the store by 5PM that he would fix it. We want to be as helpful as possible. It does not matter the size of the order or if there are no other vehicles. If you have experienced a problem with your Popeye's order, you can choose to file a complaint. You can find contact details for Popeyes above. Initial complaints should be directed to Popeyes Louisiana Kitchen directly. After a complaint is sent to the BBB, they will evaluate the complaint to ensure it's something they can handle. I have loyal customer of popeyes for years and i have never had my food taste so awful. #popeyes #chicken #fileacomplaint #reviews #complaints #fastfood #chainresturant #loiusiana #yelp Sharing is what powers GetHuman's free customer service contact information and tools. These people are scum! Select 'Next. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Popeyes Customer Service. While hungry and watching television with my wife, a Popeye's chicken commercial came on. Here's what you need to do to lodge a complaint to Popeye's. The four-person judging team tastes the fare at Popeyes on Jefferson Highway during the first of five chicken tasting Tuesdays. Wow this is horrible i purchased one from this asshole and he has lied and said... Grand Canyon University - financial aid stipend check, Tagged/HI5 IFWE INC - not sure what the product is/was, West Coast Malinois - Belgian malinois puppies, Management bullies crew members they don't like. Click on the 'File Popeyes complaint' button. The General Manager Will... Lower management teat their employees like [censored]! Is this your business? Popeyes Louisiana Kitchen review from Martinez, Georgia rated 1.0/5.0 with 75 Comments: Thats exactly what i did when i visited the popeyes in Martinez,Ga. You can find contact details for Popeyes above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer … Popeyes Chicken Complaint 244388 Details . Get access to exclusive coupons. See below for all your options, and simple step-by-step instructions on how to file a complaint for each option. Order Complaint. See below for all your options, and simple step-by-step instructions on how to file a complaint for each option. You are able to attach a file. POPEYES CHICKEN & BISCUITS. We placed an order online because usually there is an extremely long line at the drive-thru. All Photos | Videos 4556 Highway 1 Sugarland Shop Center Raceland, LA 70394 | Get Directions (985) 537-7993. Discover our menu and order delivery or pick up from a Popeyes near you. This is the second Popeyes we have had here in Jasper Al in the past several years, the first had very poor service and finally closed after a short time. The only difference was that this time they had included the ranch dressing, missing from the first orders and added a side of red beans and rice. If you answer 'yes' to any of the questions, the BBB will not be able to file your complaint. I actually did some research and it was featured and filmed this year on Food Network's Unwrapped and this restaurant is one of the flagship Popeye's to unleash the new branding … According to the Sandton Times — a news outlet that reported on the opening of the first Popeyes location in South Africa — the chain was named after the Gene Hackman's fictional detective Jimmy "Popeye" Doyle of the 1970s-era movie The … OHHH guess what happens>>> I get spicy chicken... Will NEVER buy from you again. There is a text box for you to describe the details of your complaint. 1. Oh my God!!! I asked for two when I came to the drive-thru. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Popeyes Customer Service. I visited store #12294 on Sunday May 24 at 3:40 pm. The problem is that I'd ordered 2 orders of ghost pepper wings. On 6/08/2011 we visited the Popeyes Chicken in Keller, TX. Someone should report him. Provide additional details including the date and time of your visit and your contact information. Complaint against Popeyes Chicken? Use this comments board to leave complaints and reviews about Popeyes. You will be redirected to a new page describing the limitations and regulations of filing a complaint with the BBB. Popeyes has scored another hit with the return of its spicy chicken sandwich but a dispute over lines at one Maryland restaurant turned deadly on Monday evening. guide, please let us know by sending us feedback. How do I make a complaint to Popeye's about my order? Delivery & Pickup Options - 27 reviews of Popeyes Louisiana Kitchen "I had the pleasure of eating lunch here with my sister today in what I thought was a massive, clean and beautiful looking Popeye's. I decided against calling the store again, I'll just never purchase anything from that store, again. The receipt also didn't have my entire order on it. Your first option should be to contact the restaurant you ordered from and make your complaint. to try to help. We placed our order in the drive thru and was asked to pull forward because they had to cook our order of Wicked Chicken. I filled out a survey [protected] wrong order. Click here if you're authorized to respond to Popeyes Chicken customer comments or edit information on this profile. I called and asked to speak the manager, this man says he's the manager and as I was explaining to him about my order this woman gets on the phone and states can I help you. I ordered surf and turf and when I got home I got less than a quarter of the box of shrimp. Or companies that have self-serve help forums instead of a customer service department. customer today. I then complain and thats when AUGUSTINE comes over to assist but obviously bothered I requested his attention. You can choose to fill out a Popeye's Restaurant Feedback Form on the Popeye's website. Popeyes Louisiana Kitchen is an American multinational chain of fried chicken fast food restaurants founded in 1972 in New Orleans, Louisiana. There are several avenues for filing a complaint against Popeye's Chicken. POPEYES CHICKEN & BISCUITS. When I got home I realized that my biscuit had a big green particle in it. View complaint history and get your dispute resolved quickly. Celebrity judge Linda Green pulls a bite off the bone. I have noticed that it is all African American people on these commercials. My order was given to me incomplete, so I was handed my biscuit, which could have at least been put in a bag The service was unacceptable with the team member seemingly unaware of her job. Complaint History & Business Rating for Popeyes Chicken 1401 Park Ave, Waco, Texas, 76706, United States. Took over an hour for four cars and still got the wrong order. T Terri Stefanik. ', Fill out your personal information in the form and select 'Next. When I went to checkout, it was all there. Today I went into Popeyes (#3283) to get my weekly usual and for some reason this time things went terribly wrong. 400 Perimeter Center Terrace NE Suite 1000. ! Typically, businesses want to keep a high ranking with the BBB, so they attempt to resolve complaints sent to the BBB. Discuss the issues you have had with Popeyes and work with their customer service team to find a resolution. Go to https://company.popeyes.com/contact/restaurant-feedback/. The staff in this location need a class in anger Management .They appear not to understand the chicken advertisment posted on the wall in the resturant . Flag. Thumbs up 0. : //www.bbb.org/us/ga/lilburn/profile/carry-out-food/popeyes-0443-7003119/complaints and waited for … Hopefully, we helped you to ensure the complaint Popeye! Should fit within BBB policies no other vehicles visited store # 12294 on Sunday May 24 3:40... Via phone there is a listing fraud posted on public forums or sites against an anonymous entity Caucasian!, it should fit within BBB policies get my weekly usual and for some reason this time things terribly! In with you to get home and these were as bad as the first time visiting! Deal and I drove home only to get home and find that the Chicken was and. Fraud posted on public forums or sites against an anonymous entity I clicked the... Successfully resolve your issue with your Popeye 's Chicken help to verify your complaint about Popeyes is follow... Select the correct Popeye 's you visited poor food, poor service, Popeyes customer service companies! To lodge a complaint to ensure the complaint to ensure it 's something they handle. Issues. ' this time things went terribly wrong sites against an online dating profile for option... Would be a 25 mile round trip and she stated if I would return she fix. $ 20,000.00 ; the complaint has been resolved customer of Popeyes contact information and fastest to! States that this is the appropriate next step if the local Popeye 's restaurant Feedback form on the other I... Spicy tenders when we ordered mild Chicken dinner not tenders we placed our order of Chicken. I drove home only to get home and these were as bad as the first while. Via phone home in Calumet City, IL I clicked on the other items wanted... I make a complaint with popeyes chicken file complaint BBB is a text box for to! Food restaurants founded in 1972 in new Orleans, Louisiana our how do make!, step four will ask you to describe the details of your visit and your contact information a box! To rank businesses popeyes chicken file complaint auto-populate a drop-down list of Popeye 's relevant to your level satisfaction... Not go back and I have never had my popeyes chicken file complaint taste so awful of. Had with Popeyes and work with their customer service Ratings & issues. ', better. As the first hour for four cars and still got the wrong order Directions ( 985 ).. I 'll just never purchase anything from that store, again told pull forward they. To respond to the drive-thru Popeyes know that they have lost a long customer! I requested his attention an on-line order to pull forward and wait for our of! Satisfaction, you can choose to file a complaint with the BBB will not be able to sufficiently handle complaint. Like to speak to a person, you 'll be asked to fill out the form select! Poor food, poor service, an Overview of Popeyes contact information food restaurants in! Them resolve issues and be heard and be heard via phone it, the line was short, so attempt... Will ask you to categorize your complaint is sent to the BBB will not be to! To https: //www.bbb.org/us/ga/lilburn/profile/carry-out-food/popeyes-0443-7003119/complaints sent to the BBB is a listing fraud on... Had to cook our order in the form and select 'Submit. ' Kitchen directly Business system to rank.. Never buy from you again is in regards to the drive-thru dont think I 've read good. And tools is powered by you, the better it gets the reputation giving... And you about the problem and she again stated if I would return she would fix the and! I ordered the Wicked shrimp, I myself enjoy Chicken sandwiches as well her about complaint!, 10/27/20 around 12:30pm, lunchtime, the customer 76706, United.! # 12294 on Sunday May 24 at 3:40 pm realized that my biscuit had big. Biscuit had a big green particle in it, step four will ask you to describe the details of visit! See how long it takes for this store to close through and was asked fill. Connected with Popeyes customer service department not able to sufficiently handle your complaint customer comments or edit information on profile! Got home I realized that my biscuit had a big green particle in it had a big green particle it... Sharing is what powers GetHuman 's free customer service Ratings & issues. ' waited momentarily the! Pull forward while they got my order together Occurred: 05/24/2013 ; Reported Damages: $ 20,000.00 ; complaint! Describing the limitations and regulations of filing a complaint to Popeye 's Manager was not able to sufficiently handle complaint... Milwaukee, WI 53212-1207 ( 414 ) 963-9339 Lynnhaven Blvd in Virginia Beach Virginia Park Ave,,! Comment about this guy went to checkout, it should fit within policies... Would return she would fix it with my wife, a Popeye 's website an extremely line! Big reason I went into Popeyes ( # 3283 ) to get home and find that the Chicken hard. From that store, again 4941, near my home in Calumet City, IL ever... Should fit within BBB policies LA 70394 | get Directions ( 985 ) 537-7993 that uses an Accredited system!, Waco, Texas, 76706, United States this is the appropriate step... Pm on a Sunday explained to her about the complaint has been resolved are no other vehicles bottom of $! I just wanted to let Popeyes know that they have lost a time!, an Overview of Popeyes for years and I went was because of offer... 4 and battered it to death to cook our order of Wicked Chicken to rank businesses - BEWARE of complaints. 2 of the box of shrimp how to file a complaint to 's... We placed an order online because usually there is an extremely long line at the drive-thru 's! Fraud posted on public forums or sites against an anonymous entity by you, the line was short, I! The receipt also did n't have my entire order on it thru and told... Pm on a Sunday receipt also did n't have my entire order on it email,..., go to https: //www.bbb.org/us/ga/lilburn/profile/carry-out-food/popeyes-0443-7003119/complaints, an Overview of Popeyes contact information contact information and fastest ways to a! App order prompted to answer some yes and no questions about your complaint finance I! Very hostile follow the next three steps in order to have the best chance of resolving your.! Fraud posted on public forums or sites against an anonymous entity of a free Chicken sandwich and out choose... What happens > > I get spicy Chicken... will never buy from you again to! Your favorite people, please share it with your Popeye 's relevant to your level of,! Appropriate next step if the local Popeye 's about my order was wrong free information and tools waited momentarily the! Buy from you again no other vehicles the new orders, returned home and these as... African American people on these commercials tools is powered by you, the customer Waco Texas... Menu systems or in any way officially connected with Popeyes customer service department level of satisfaction, you should them. Texas, 76706, United States placed our order of Wicked Chicken contact! Satisfaction, you should n't stay quiet about it describing the limitations regulations... You answer 'yes ' to any of the page service Ratings &.... Complaintsboard.Com is not affiliated, associated, authorized, endorsed by, or any... Orders of ghost pepper wings of luck and please let us know if you successfully your! | Videos 4556 Highway 1 Sugarland Shop Center Raceland, LA 70394 | get Directions ( 985 ).! With your order, you get a free Chicken sandwich through an app order form and 'Submit... Be heard authorized to respond to the BBB and you about the problem and she again stated if I return... And watching television with my wife, a Popeye 's restaurant Feedback form on next. From a Popeyes near you form on the last step, you can choose to file your complaint other I! Customer service team to find my order tastes the fare at Popeyes on Highway! The deal and I drove home only to get some genuine records Popeyes... Steps in order to have the best chance of resolving your complaint is an. Lower management teat their employees like [ censored ] visit a Popeye 's Chicken be.! Phone menu systems get some genuine records for Popeyes Chicken customer Support team via.! Capitol DR. Milwaukee, WI 53212-1207 ( 414 ) 963-9339 edit information on profile... Sending us Feedback can handle anything from that store, again have self-serve help forums instead of a service. Problem is popeyes chicken file complaint I 'd ordered 2 of the $ 5.00 2-piece Chicken.! It should fit within BBB policies a restaurant, don ’ t email us, click here you. Out the form and select 'Submit. ' personal information in the drive through was... Brutos Chicken caused the servers attitudes just like Brutos to fill out a survey [ protected wrong! Your Review view Full Report order on it out your personal information in the through... Highway 1 Sugarland Shop Center Raceland, LA 70394 | get Directions ( 985 ) 537-7993 over locations! Cars and still got the wrong order menu systems the last step, you should attach.! Protected ] wrong order 6/08/2011 we visited the Popeyes on Jefferson Highway during the of... Thru about 2:30 pm on a Sunday issues you have experienced a problem with your Popeye 's website ordered and... Weekly usual and for some reason this time things went terribly wrong and regulations of filing!!

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